Police Roleplay
Trial Moderator Training Guide
Trial Moderator Training Guide
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Pre-Training
- Congratulate the new Trial-Moderator on passing the interview and welcome them to the staff team.
- Bring the Trial-Moderator to one of the SIM rooms for the training.
- Make sure they are also apart of the Staff discord and have the correct tags.
- Begin the training once they are set in-game.
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Training (Tickets)
- Taking tickets is the whole point of being a trainer it is your job to make sure that they know how to take tickets. Take as long as possible to make sure they understand everything about taking tickets properly and that they know all the rules and guidelines so they can enforce the rules confidently.
- Create a test ticket for the player by using !report or @
- Show them all of the buttons and functions of tickets.
- Teach them how to COC a ticket
-Type !report or @, select CoC for type of Ticket, select other for player being reported and then explain the situation in the description section.
- Only COC to the next staff rank
- Be professional and act mature as you are representing the entire F4TL staff team even in a small sit.
- Use kind and courteous language even though someone may be rude or difficult within a sit.
- Donβt take COC tickets
-As a Trial Moderator you are the lowest in the CoC so therefore there is no reason as to why you should be taking a CoC ticket.
- Take tickets as soon as possible
-Even if itβs something you cannot do like a whitelist, wait to see if any Moderators will take it and once itβs been up for roughly 10 seconds take it and COC it up to the next rank.
-ALWAYS take trainer tickets! Explain to them that, as a Trial Moderator, their only responsibilities are to take tickets and train, doing so consistently will almost guarantee them a promotion! Inform them that they must never skip tickets unless itβs a COC.
-Never go straight to a rank such as Head Administrator for something even though they may be the only people who can do it. Go to the next rank and they will send it up the chain.
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Training (Chain Of Command)
- This COC only applies to staff-related situations, once you reach Server Manager you simply go to a Supervisor that is appropriate for your situation.
- The reason COC is in place is because most of the time, you do not actually need a Head Administrator or Supervisor+. Going through COC will get you the correct person and will make things quicker most of the time as you only needed a SMod or Admin.
- COC applies EVERYWHERE: in-game, steam, teamspeak, forums, etc.
- You must always use your COC correctly by not breaking it. Always go one rank above, nothing else.
- Trial Moderator [TM]
- Moderator [M]
- Senior Moderator [SM]
- Administrator [A]
- Senior Administrator [SA]
- Head Administrator [HA]
- Server Manager [SM]
- Supervisor [S]
- Directors [D]
- Community Owner [CO]
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Post Training
Tell them the staff meeting is weekly on Friday at 5:00 PM EST and they must attend to be promoted.
- Tell them if they canβt make it to the meeting to tell a HA+ that they cant make them.
- Explain to the staff member they are not allowed to show off their rank in any way, this is a hobby and something they volunteered for, not something that they came to show off and brag about.
- Explain to the staff member that they should never abuse their powers and or use their powers for anything unrelated to staff. For example: teleporting to a friend to base or to catch up.
- Explain to the staff member that if they are found abusing their power, not doing their staff work, going inactive, disrespecting players, etc. that they will be removed from their staff rank without question.